At Client Capital (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, https://clientcapital.co.uk (“Website”), or engage with our services. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our Website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Website.
We may collect the following types of information:
This is information that identifies you as an individual, which you may provide voluntarily or which we collect with your consent:
Contact Details: Name, email address, phone number, or postal address when you fill out forms (e.g., quote requests, contact forms, or inquiries).Business Information: Company name, job title, or financial details if you apply for our services, such as invoice financing.Account Information: Login credentials or preferences if you create an account with us.
This is information that does not directly identify you:
Website Usage Data: IP address, browser type, device type, operating system, pages visited, time spent on the Website, and referring URLs.Analytics Data: Aggregated data about how users interact with our Website, collected via cookies or similar technologies.Tracking Data: Information about your interactions with our Website, such as clicks or navigation paths, collected via tracking scripts.
We use cookies, web beacons, and similar technologies to enhance your experience, analyze Website performance, and deliver personalized content. For details, see our below.
We collect information in the following ways:
Directly from You: When you submit forms, request quotes, contact us, or sign up for newsletters.Automatically: Through cookies, analytics tools, and tracking scripts (e.g., our universal tracking script) when you visit our Website.From Third Parties: From business partners, social media platforms (e.g., Facebook), or public sources, where permitted by law and with your consent if required.
We use your information for the following purposes, based on legal grounds such as your consent, our legitimate interests, or to fulfill a contract:
To Provide Services: Process quote requests, deliver financing solutions, or manage your account to Communicate: Respond to inquiries, send service updates, or share marketing materials (with your consent).To Improve Our Website: Analyze usage data to enhance functionality, user experience, and content.For Marketing: Promote our services or events, including via email or social media, if you’ve opted in.For Legal Compliance: Meet regulatory requirements, prevent fraud, or enforce our terms.For Analytics: Understand how visitors use our Website to optimize performance and campaigns.
We do not sell your personal information. We may share it in these cases:
Service Providers: With trusted third parties who perform services on our behalf, such as website hosting, analytics (e.g., Google Analytics), or payment processing, under strict confidentiality agreements.Business Partners: With partners involved in delivering our services (e.g., financing providers), only with your consent or as needed for a contract.Social Media Platforms: If you interact with us via https://www.facebook.com/clientcapitalcommunity, limited data may be shared per their policies.Legal Obligations: When required by law, such as to comply with court orders or regulatory investigations.Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with notice to you.
Under the UK GDPR, you have the following rights regarding your personal information:
Access: Request a copy of the data we hold about you.
Rectification: Ask us to correct inaccurate or incomplete data.
Erasure: Request deletion of your data in certain circumstances.
Restriction: Ask us to limit how we process your data.Portability: Receive your data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interests, including marketing.Withdraw Consent: Revoke consent at any time where we rely on it.
To exercise these rights, contact us at [email protected]
.
We implement technical and organizational measures to protect your data, including encryption, access controls, and secure servers. However, no system is completely secure, and we cannot guarantee absolute security. If a breach occurs, we will notify you and the ICO as required by law.
We retain your personal information only as long as necessary for the purposes outlined in this policy:
Contact Data: Until you request deletion or we no longer need it for services/marketing (with consent).Usage Data: Typically for 26 months for analytics, unless required longer for legal purposes.Financial Data: As required by UK tax and financial regulations (usually 6 years).
When data is no longer needed, we securely delete or anonymize it.
If we transfer your data outside the UK (e.g., to service providers in the US), we ensure compliance with UK GDPR through safeguards like Standard Contractual Clauses or adequacy decisions. For details, contact us.
Our Website may link to external sites, such as
https://www.facebook.com/clientcapitalcommunity
. We are not responsible for their privacy practices. Review their policies before sharing data.
Cookies are small files stored on your device to improve your Website experience. We use:
Essential Cookies: For Website functionality (e.g., navigation, form submissions).Analytics Cookies: To track usage (e.g., Google Analytics, anonymized data).Marketing Cookies: For personalized ads or tracking (e.g., via our script at https://t.clientcapital.co.uk).
You can manage cookies via your browser settings or our cookie consent tool (if implemented). Disabling cookies may limit Website functionality.
Our Website and services are not intended for individuals under 18. We do not knowingly collect data from children. If we learn we have, we will delete it promptly.
We may update this policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a Website notice. The “Last Updated” date indicates the latest version.
For questions, concerns, or to exercise your rights, contact us at:
Email: [email protected]
.